Sunday, December 30, 2012
The Year No Stops Stopping You
At every point where you have the opportunity this year to ASK, remember that a 'no' will not kill you or damage you... it doesn't have to hurt a bit if you simply become proud of the attempt rather than the result!
Tuesday, December 18, 2012
Monday, December 17, 2012
Thursday, December 6, 2012
Santa teaches Go for No!
We decided it was time for Santa to deliver everyone (kids and parents alike) a little lesson about asking and 'going for no!'
Tuesday, December 4, 2012
Keep Yourself In the Game
Hot streaks. Cold streaks. Good and bad streaks... happen. The more you keeping swinging, eventually you will get a hit. Just remember, keep yourself in the game.
Saturday, December 1, 2012
Rejection Therapy Goes Mainstream
Thanks to Jia Jiang's viral Krisy Kreme video we're hopeful that a 'go for no' mindset is taking hold in today's consciousness!
If you have not seen it, the video features Jiang entering a Krispy Kreme store and asking for an Olympic-style logo of donuts - something he is certain will get him a quick 'no' response. Instead, he encounters Jackie, a tenacious and creative employee who actually pulls off the task. So in the process of trying to get rejected, Jiang ends up discovering someone who does her utmost to go the extra mile and makes Krispy Kreme look pretty good too.
Overall, what makes the video so special is because it's about two people - one who had the courage to ask and one who had the heart to help.
If you have not seen it, the video features Jiang entering a Krispy Kreme store and asking for an Olympic-style logo of donuts - something he is certain will get him a quick 'no' response. Instead, he encounters Jackie, a tenacious and creative employee who actually pulls off the task. So in the process of trying to get rejected, Jiang ends up discovering someone who does her utmost to go the extra mile and makes Krispy Kreme look pretty good too.
Overall, what makes the video so special is because it's about two people - one who had the courage to ask and one who had the heart to help.
Monday, November 19, 2012
Creating a Posture that Reduces Rejection
When it comes to 'Go for No' we often talk about the 'numbers game' aspect. That is only one small piece of what a 'Go for No!" mindset is all about.
One powerful nuance has to do with your physical posture. Think about a person who is 'yes' focused. They lean forward - invade space - talk fast - trying to persuade and manipulate. What does the customer or prospect do? They may actually physically move backward... or if not they will mentally. They can sense the pressure.
That is not what the 'Go for No!' posture is about at all. When you are not invested in having to force someone to say 'yes' to you, your posture is relaxed. You can have a normal conversation where you ask questions, gather information, and make a recommendation on what you heard (even if the recommendation is, you don't have the right thing for your customer or prospect!)
Is it possible to create a posture that reduces rejection? Well, hard to say. It will certainly reduce the pressure and stress created for your prospect. It will certainly reduce the negatives a 'yes' focus creates on your personal posture and demeanor. And that, ironically, may just lead to a yes.
One powerful nuance has to do with your physical posture. Think about a person who is 'yes' focused. They lean forward - invade space - talk fast - trying to persuade and manipulate. What does the customer or prospect do? They may actually physically move backward... or if not they will mentally. They can sense the pressure.
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Is it possible to create a posture that reduces rejection? Well, hard to say. It will certainly reduce the pressure and stress created for your prospect. It will certainly reduce the negatives a 'yes' focus creates on your personal posture and demeanor. And that, ironically, may just lead to a yes.
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